Catering with a Difference
Please read the following Terms & Conditions carefully before accepting your catering quote.

1. Booking Deposit
    •    A $500 deposit is required within 7 days of the quote date to secure and confirm your event date.
    •    The event date is not considered secured or confirmed until the $500 deposit has been received.
    •    If the deposit is not received within 7 days, Farmhouse Grill & Catering reserves the right to release the date and make it available to other clients.

2. Final Payment
    •    The remaining balance must be paid in full no later than 7 days prior to the event date.
    •    Payment must be received and cleared by this deadline.
    •    If the final payment is not received by the due date, Farmhouse Grill & Catering reserves the right to cancel the booking, particularly where outstanding payment prevents the business from proceeding with preparations, purchasing or staffing for the event.
    •    Any cancellation resulting from non-payment may result in the loss of the deposit and any other payments already made, subject to applicable law.

3. Cancellation by the Customer
    •    The $500 deposit is refundable if the event is cancelled more than 30 days before the original event date.
    •    If the event is cancelled within 30 days of the original event date, the $500 deposit will be non-refundable.
    •    Any additional payments or monies paid towards the event will also be non-refundable where the event is cancelled within 30 days of the event date, subject to applicable consumer law.
    •    This policy reflects costs associated with food purchasing, preparation, staffing, administration, equipment, stock commitments and the loss of the event date.

4. Change of Event Date
    •    Requests to change the event date must be made in writing and are subject to availability.
    •    Changing the event date does not restart or extend the original cancellation period.
    •    For the purpose of determining whether a deposit or other payment is refundable, the originally booked event date remains the applicable date.
    •    If the original event date falls within the 30-day cancellation period, the deposit and any further payments made will remain subject to the non-refundable cancellation terms, even if the customer subsequently requests a new event date.

5. Date Availability
    •    A change of date cannot be guaranteed.
    •    If the requested new date is unavailable, the original booking terms and cancellation conditions will continue to apply.
    •    Farmhouse Grill & Catering will make reasonable efforts to accommodate date-change requests where possible.

6. Acceptance of Terms
Payment of the deposit constitutes acceptance of the quote and these Terms & Conditions.
By proceeding with the booking, the customer acknowledges that they have read, understood and agreed to the payment, cancellation and date-change conditions outlined above.

7. Important Notice
These Terms & Conditions are intended to clearly establish the payment and cancellation arrangements between Farmhouse Grill & Catering and the customer. Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable Australian consumer law.